Your privacy is important to TATA Motors. This is why, as a member of TATA Motors,
we are committed to the TATA Motors Privacy Promise for Consumers, which is as follows:
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TATA Motors Privacy Promise for Customers
While information is the cornerstone of our ability to provide superior service,
our most important asset is our customers' trust. Keeping customer information secure,
and using it only as our customers would want us to, is a top priority for all of
us at TATA Motors. Here then, is our promise to our individual customers:
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1. We will safeguard, according to
strict standards of security and confidentiality, any information our customers
share with us.
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2. We will limit the collection and
use of customer information to the minimum we require to deliver superior service
to our customers, which include advising our customers about our products, services
and other opportunities, and to administer our business.
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3. We will permit only authorized
employees, who are trained in the proper handling of customer information, to have
access to that information. Employees who violate our Privacy Promise will be subject
to our normal disciplinary process.
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4. We will not reveal customer information
to any external organization unless we have previously informed the customer in
disclosures or agreements, have been authorized by the customer, or are required
by law.
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5. We will always maintain control
over the confidentiality of our customer information. We may, however, facilitate
relevant offers from reputable companies. These companies are not permitted to retain
any customer information unless the customer has specifically expressed interest
in their products or services.
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We will continuously assess ourselves
to ensure that customer privacy is respected. We will conduct our business in a
manner that fulfills our Promise in the many nations in which we do business.
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